Inhalt
1.1 Why Are SAP Implementations So Difficult? ... 17
1.2 Levels of Preparation Required ... 20
1.3 What this Book Will Do for You ... 22
1.4 Factors Critical to Success ... 23
1.5 How the Book Will Be Organized ... 26
2.1 Modifying Major Business Processes ... 31
2.2 Building New Skills in the Project Team ... 36
2.3 Transforming SAP into a Company Asset ... 39
3.1 ASAP Components ... 45
3.2 Phase One: Project Preparation ... 50
3.3 Phase Two: Business Blueprint ... 52
3.4 Phase Three: Realization ... 54
3.5 Phase Four: Final Preparation ... 56
3.6 Phase Five: Go-Live and Support ... 58
3.7 Quality Gates ... 60
4.1 Full-Scale Implementation Projects ... 65
4.2 Upgrade Projects ... 73
4.3 Pre-Built Package Projects ... 82
5.1 Project Preparation Timeline ... 90
5.2 Project Meeting Schedules ... 92
5.3 Headcount Forecasting and Ramp-Up Planning ... 96
5.4 Initial Planning for Integrator Selection ... 99
5.5 Project Procurement ... 108
5.6 Space Planning for Project Activities ... 112
5.7 Preliminary Project Budgeting ... 113
6.1 Integrator Selection ... 118
6.2 Integrator Contracting ... 127
6.3 Integrator Onboarding ... 139
7.1 Consultant Resources ... 142
7.2 Custom Development ... 144
7.3 Software Fixes ... 147
7.4 Training ... 149
7.5 Technical Services ... 154
7.6 Value Management ... 158
8.1 Defining the Project Schedule ... 164
8.2 Setting Top-Level Requirements ... 175
8.3 Achieving Cost Savings ... 178
9.1 Documentation ... 184
9.2 Knowledge Management Strategy ... 187
10.1 High-Level Project Organization ... 200
10.2 Program Management ... 206
10.3 Functional Workstream Leads ... 210
10.4 Horizontal Workstreams ... 214
11.1 Project Charter ... 220
11.2 Oversight and Guidance ... 229
11.3 Risk Management ... 231
11.4 Team Rewards and Recognition ... 237
12.1 Team Recruitment and Selection ... 243
12.2 Onboarding the Project Team ... 249
12.3 Delivering Project Results ... 255
12.4 Roll-Off and Reintegration ... 257
13.1 Blueprinting Sessions ... 262
13.2 Design Documentation ... 277
13.3 Localization ... 288
13.4 Closing the Business Blueprinting Phase ... 291
14.1 Transition to Realization ... 295
14.2 Organizing for Realization ... 304
14.3 Project Management ... 310
15.1 Configuration and Custom Development ... 329
15.2 Security Design ... 341
16.1 Structure of Systems Testing ... 356
16.2 Systems Testing Processes ... 361
16.3 Using Testing Systems ... 372
16.4 Systems Test Entrance and Exit Criteria ... 374
17.1 Data ... 380
17.2 Report ... 391
17.3 Electronic Data Interchange ... 400
17.4 Security and Internal Controls ... 407
18.1 The SAP Landscape ... 419
18.2 Environment and Client Structure ... 422
18.3 Infrastructure Build and Test ... 431
18.4 Performance and Failover Testing ... 434
19.1 Business Transformation ... 440
19.2 Change Impacts ... 442
19.3 Stakeholder Management ... 452
19.4 Organizational Design ... 456
19.5 Project Communication ... 459
20.1 Course Development ... 465
20.2 Trainer Preparation ... 474
20.3 Training Delivery Logistics ... 476
20.4 Post-Go-Live Processes ... 482
21.1 Cutover Processes ... 488
21.2 Go-Live Authorization ... 497
22.1 Final Go-Live Processes ... 503
22.2 Hypercare ... 506
23.1 The SAP Center of Excellence ... 528
23.2 Sustainment Governance ... 540
23.3 Continuing Company Projects ... 546
